Terms & Conditions

1. Introduction

These terms and conditions (the "Terms") govern your membership of Recognise Card and your use of the Recognise Card website at recognisecard.ie (the "Service"). By creating an account, applying for a Recognise Card or using the Service, you agree to be bound by these Terms.

Recognise Card is operated from the Republic of Ireland and is intended for residents of the Republic of Ireland who work or volunteer in eligible professions.

2. Eligibility

Membership is open to people working or volunteering in healthcare (including HSE staff, nurses, doctors and carers), An Garda Síochána, the Defence Forces, Fire & Rescue, the Irish Coast Guard, Mountain Rescue, paramedics and other eligible frontline roles.

You must be at least 16 years old, normally resident in the Republic of Ireland and able to provide valid evidence of your eligibility (such as a recent payslip, work ID badge or professional registration). We reserve the right to refuse or revoke membership where eligibility cannot be verified.

3. Membership and your Recognise Card

A Recognise Card costs €10 per year. Membership begins once your application has been approved and your payment has been processed. Your card is valid for 12 months from the date of activation, after which it will expire unless you renew.

Your Recognise Card is personal to you. You may not share, copy, sell, transfer or allow anyone else to use your card, your account or any discount code obtained through the Service. We may suspend or cancel your membership without refund if we reasonably believe these Terms have been breached.

4. Payments and refunds

Payments are processed securely by our payment provider. By paying for membership you authorise us to charge the membership fee for the period selected at checkout. All amounts are quoted in euro (€) and include any applicable taxes.

Because membership grants immediate access to digital content (discount codes and offers), you acknowledge that the statutory 14-day right of withdrawal under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 does not apply once you have begun accessing member benefits. We may, at our discretion, offer a refund within the first 14 days if you have not yet redeemed any offer.

5. Discounts and offers

All discounts and offers are provided by independent third-party brand partners. Recognise Card is not the seller of the products or services to which the offers relate, and we are not party to any contract you enter into with a partner brand.

Offers may be amended, restricted or withdrawn at any time without notice. Discounts may be subject to minimum spends, exclusions and the partner's own terms and conditions. We do our best to keep offers up to date but we cannot guarantee that any particular offer will be available at the time you choose to use it.

6. Your account

You are responsible for keeping your login details confidential and for all activity that takes place under your account. You must notify us as soon as possible if you suspect unauthorised access. Please keep your contact details up to date through your account portal.

7. Acceptable use

You agree not to:

• use the Service for any unlawful or fraudulent purpose;
• copy, scrape, redistribute or commercially exploit any content from the Service;
• attempt to gain unauthorised access to the Service, our systems or another member's account;
• upload documents that are not yours or that you are not entitled to share.

8. Intellectual property

The Recognise Card name, logo, website design and all related content (other than partner brand materials) are owned by us or our licensors and are protected by Irish and international intellectual property laws. You are granted a limited, non-transferable licence to use the Service for personal, non-commercial purposes only.

9. Liability

We provide the Service on an "as is" basis and make no warranty that it will be uninterrupted or error-free. To the maximum extent permitted by law, Recognise Card is not liable for:

• the quality, safety or availability of any product or service offered by a partner brand;
• any indirect or consequential loss arising from use of the Service;
• loss of data, profit or savings.

Nothing in these Terms limits any liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, or for fraud.

10. Suspending or cancelling membership

You may cancel your membership at any time through your account portal or by contacting us. We may suspend or terminate your membership if you breach these Terms, abuse the Service or fraudulently obtain a Recognise Card.

11. Changes to these Terms

We may update these Terms from time to time to reflect changes to the Service, our partners or the law. Where changes are material we will notify you by email or through the Service. Continued use of the Service after changes take effect means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of the Republic of Ireland. Any disputes will be subject to the exclusive jurisdiction of the Irish courts.

13. Contact us

If you have any questions about these Terms please email hello@recognisecard.ie.