Trust Centre
How we look after your information
Recognise Card is built for Ireland's frontline community. Trust matters more here than anywhere else, so this page brings together everything about our security, privacy and GDPR posture — in plain English.
This page is maintained by Recognise Card. It describes the controls we currently operate; it is not a certification.
Security
Encryption in transit and at rest, role-based access, audit logging and automatic verification-document deletion.
See security overview →Privacy
What personal data we collect, why we collect it, our lawful bases and how long we keep it.
Read the Privacy Notice →GDPR
Designed in accordance with GDPR principles. Data hosted in Ireland; user rights honoured within 30 days.
Your GDPR rights →Cookie Policy
The exact list of cookies we set, their purpose and duration. No third-party marketing trackers.
View cookie list →Data requests
Members can export or delete all their personal data self-service from the portal, or email us.
Email privacy team →Responsible disclosure
Found a security issue? Please email us privately. We'll acknowledge within 3 business days and won't take legal action against good-faith research.
Report a vulnerability →System status
We do not currently publish a status page. Live availability is served from Cloudflare's global edge with automatic failover.
Contact privacy team
For anything not covered above — data protection, subject access requests, complaints.
privacy@recognisecard.ie →Where our data lives
Your account information and verification documents are stored in the EU (Dublin, Ireland). A small number of subprocessors — Stripe (payments) and Cloudflare (edge delivery) — operate globally under Standard Contractual Clauses. See the full subprocessor list.